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Customer service and support


As a VirtaMed customer you'll never have to talk to a call center: we promise a global free phone number directly to our experts and a 100% response rate. All our support team members have a pragmatic can-do attitude, so instead of making you jump through bureaucratic hoops we simply get the job done.
We offer service packages tailored specifically for hospitals and training centers: Silver is the cost-effective way to protect your initial investment and to ensure your simulator is always up to date with the newest technology; Gold is the all-inclusive, no-questions-asked solution to minimize downtime and to maximize simulator potential.
Silver Service & Support Package
Gold Service & Support Package
Connect Support & Service Package

More details about our Service & Support Packages 

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